MEC Employee Assistance Program (EAP) Committee
Please scroll to the bottom of this page for resources
What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners. EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.
Specific Duties & Responsibilities:
Assessment, Support, and Referral Services
Assist members in identifying and developing an action plan to address personal and work-related concerns
Provide support to a troubled flight attendant (TFA) during the problem resolution process
When professional services or resources are required, identify an appropriate referral(s) and facilitates the TFA’s successful linkage to it
Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention
Critical Incident Response
Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job
Who Do I Contact?
For assistance, contact a member of the MEC EAP Committee.
Medical Care for HMSA and Kaiser *alternatives to in-person visits/EAP Resources/Wings of Sobriety
Due to the COVID-19 Outbreak, many patients are choosing to use virtual or telephonic visits as an alternative to visiting the hospital in person. Please take a look at the information below to help you guide you through this process. Keep in mind that both HMSA and Kaiser are experiencing a sharp increase in demand for phone and online care visits, causing wait times to be longer than normal. Please be patient and if there is a medical emergency, please call 911 or go to your nearest emergency room. Also included in this communication is information for both the AFA and company EAP and Wings of Sobriety.
hmsa.com/well-being/online-care is the link to sign up for on-line care.
You can sign up via your computer or mobile device.
On-line doctors can assist with:
* sending prescriptions directly to your home
* sudden or acute conditions like bronchitis, ear or sinus infections
* chronic conditions like allergies, diabetes or hypertension
* common conditions like headaches, colds or flu
* managing multiple medications, side effects or drug interactions
* getting on track with health and well-being goals
to create an on-line account:
Once you create an account, you can have access to all of the on-line services that include:
* get care - select state in drop-down menu to get specific information
* refill to get order prescription medicine; you can have medicine sent directly to your home
AFA-CWA EAP Resources
MEC Chair: Kawehi Apo (808) 222-2462
LEC Chair: Kahea Ching (808) 203-9512
COMPANY EAP - LIFE MATTERS
LifeMatters, the company's Employee Assistance Program, is available to all Hawaiian Air employees.
It is a valuable benefit for you and your family.
LifeMatters assists with stress and anxiety, legal and financial concerns, relationships, substance abuse, and other concerns.
text "Hello" to 61295
"Wings of Sobriety" 12 Step Meeting Telephonic Meetings
Many communities and facilities where local 12 step meetings take place are beginning to suspend the use of their facility as a measure to prevent the spread of the coronavirus.
If your local meetings are impacted or if you are forced to self-quarantine, telephonic "Wings of Sobriety" meetings are available to any flight attendant. The call will last between 45 minutes and one hour.
Sundays 11 am HST, 2 pm PST, 5 pm EST
Wednesdays 9 am HST, noon PST, 3 pm EST