LEC 47 Employee Assistance Program (EAP) Committee
What Does This Committee Do?
The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners. EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.
Specific Duties & Responsibilities:
Assessment, Support, and Referral Services
Assist members in identifying and developing an action plan to address personal and work-related concerns.
Provide support to a troubled Flight Attendant (TFA) during the problem resolution process.
When professional services or resources are required, identify an appropriate referral/s and facilitates the TFA’s successful linkage to it Professional Standards.
Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention Critical Incident Response.
Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job.
Why Would I Contact This Committee?
The EAP and Professional Standards Team is available to help you with:
Personal and work problems
Support after a critical incident
Assistance in conflict situations with coworkers (Flight Attendants, Pilots and Customer Service Agents)
Who Do I Contact?
For assistance, contact any member of the EAP Committee.
Craig Iwasaki LEC 47 Chair
Marc (Milo) Penarubia
Tools & Resources
Flight Attendant Wellness App is available for iPhone and Android.
Visit the iTunes or Google Play Store and search for "Flight Attendant Wellness" from FADAP.